pbm Property Management
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Avoid. They create more problems than they solve
PBM is a source of endless headaches. I never complain and this is my first review ever. But I am fed up with this non-existent services and waterfall of excuses as to why nothing gets done or how many obstacles PBM managers have to overcome in order to perform minimal duties (garbage collection and basic cleaning of the property etc). I have countless complaints about them, but today I will focus on their latest “achievement”. For several days, neighbors complained about interruptions in water supply and that the water was not hot enough. PBM called some wretched team of contractors who could not immediately identify the problem. Later that day, PBM reported that the problem had been temporarily resolved ( “contractors have adjusted the set points to increase the hot water flow out to the building, but need to carry out more investigation works”). But no one bothered to check the water supply and its temperature. As a result, the entire building was cut off from hot water and heating. And all this happened at 5 pm and had not yet been resolved at 10 am the next day ( -1 degree at night). We have never fallen behind on our bills, which keep getting bigger and bigger. I will report to higher management and begin the process of getting rid of this despicable company. I don't have any respect for them. They don't deserve a penny.