Dawson's Department Store
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Excellent customer service
Ordered garden furniture in sale on Sunday afternoon 19th January 2025. I emailed customer services to check delivery date and Louise responded at 3.39pm that day to confirm free delivery on Tuesday 21st January. Driver phoned 20 mins before delivery on the Tuesday. When unpacked on the Wednesday we realised a chair was damaged. I called and the support team who asked for a photo and arranged a replacement to be delivered on Friday 24th January. Replacement arrived as promised and damaged chair taken. All staff were so helpful. I could not fault this company. Excellent customer service and beautiful garden set at very competitive price. Thank you