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IDrive Online Backup
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Questionable Ethics in Handling Refunds
We had this service a few years ago, but it auto-renewed at a much higher rate and we decided to cancel. Later we decided to rejoin, but I downloaded the wrong product, and cancelled it via phone. I thought it was all done and gone Today I find a huge "auto renewal" charge for Idrive-- from the erroneous subscription. The agent says I must wait for someone to contact me in two days and then I must respond to an email. It sounds like an obvious delaying tactic and another way to keep your money as long as possible. Check your ethics Idrive! We will not be using this service in the future and hope to find one that is more ethical about renewals and refunds.