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Sandra Smith

Sandra Smith

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Sandra Smith

Tatcha logo

Tatcha

View company profile →

1 out of 5 stars
Jan 7, 2023

Zero customer service/order never received

Ordered on November 28 and it shows to be delivered December 11. When I track the order it stayed put in the same place in California. Order never arrived. Zero customer service. Emails bounced back to thank you for reaching out to us. Zero live agents ever available. No ability to leave a voicemail. Finally was notified via email after six weeks that I would get a refund and they could not deliver it because of wrong address or lack of signature. This is very inaccurate since the tracking shows it never left California. Beware of this company when ordering.