Edzell Property Management
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Very pleased with service recently received
Very pleased with service recently received when our toilet refused to flush! My husband reported this late Wednesday and the maintenance manager (Willie) came out on Thursday. As we are busy people, in and out all the time, my husband asked could he be phoned before the plumber came out. We have asked various service industries to do this before, with little success, but it wasn't a problem for Willie. Unfortunately, he needed to order a part and said he would be back on Friday to repair the toilet. In my experience, workmen are notably unreliable on Fridays, but, true to his word, Willie phoned my husband, said he would be with us in 20 minutes, and he was. He had other problems once fitting the part needed, but spent time fixing this and ensuring it was in working order before he left. He also took away the broken part. Thank you for your help Willie - much appreciated - as was the lovey bar of chocolate you left! I only had one square before my husband got his hands on it. Excellent service from Edzell and Willie