Miguel

Miguel

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1 out of 5 stars
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Reviews by Miguel

CE

Centauro Rent a Car

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1 out of 5 stars

Terrible experience with Centauro in…

Terrible experience with Centauro in Corfu. During my rental, I had a vehicle breakdown and instead of receiving assistance, I was told at the office that my contract had been cancelled without my consent, due to an administrative error. Apparently, they confused my reservation with another customer's. The worst part: I was charged €840, supposedly for damages, without receiving any technical report, cost breakdown, or justification. I’ve requested explanations and documentation multiple times via their contact form and received no clear response. I feel completely unprotected as a customer. No proper customer service, no transparency, no accountability. I have already initiated a complaint with consumer authorities and the European Consumer Centre. I will not rent from Centauro again and I do not recommend them at all.