JA
Japan Crate
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Didn't receive 8 crates (June and July)
I ordered 2 months' worth of crates (Japan crate, inku, Doki Doki and Gacha Gacha) in June and July and still haven't received anything. Been trying to deal with their customer support team who said I would get the September and October crates for free instead and yet I still didn't get them or any tracking information. I have been emailing them again to fix this and they seem to have switched to an AI to answer customer queries and my issue has still not been resolved.