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I hope my story will help anyone else to avoid such a bad experience
Time spent picking up the car was much longer than usual, the only part the representative did not take very long, was when it was needed to mark where the car was damaged. I will not spend any words on the unkindness of the service, I can live with that. But on the return, I got a most unpleasant surprise that ever happened to me, and my car rental history is very long, by the way. The representative that evaluated the car at drop off, made a very thorough inspection, compared to the one made at pick up. He pointed out there is a new bump on the car and claimed that I had an accident, which is totally not true. Neither could the car have been damaged while it was parked, so it was an old damage not done during my rent. He would force me to pay the costs, which he chose to be 100 EUR (strange what a rounded number he chose) plus accident form cost, plus tax. I bet they will use that same bump on that same car again and again, to get extra money out of future customers. This kind of things just shouldn't happen, and they should be penalised. Don't bother to read any AutoUnion reply, I went on to read some older reviews, and there is a pattern of what they do to their customers. Disgusting.