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Cheryl Lombardi

Cheryl Lombardi

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Cheryl Lombardi

Drake Software logo

Drake Software

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1 out of 5 stars
Mar 6, 2025

HORRIBLE SERVICE NO ENCYRPTION

I switched to Drake this year I have been doing returns since 1996! They have extremely untrained customer service they can't answer a simple question. DO NOT SEND THEM A RETURN, which is the first thing they ask for they do not encrypt the clients name, ss numbers, bd etc their techs can see everything! I was on hold for 20 mins for a simple mortgage interest question no resolution.