Hawaiian Airlines
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Would not fly with again
Would not fly with again. Outbound HND - HNL plane went back to point of departure after 2 hours in due to sick passenger as no medical professional onboard. Ok, couldn’t be helped but no real apologies and just loaded up with water and some snacks at Haneda to try and appease passengers. Air stewards at all times seem like passengers are a burden to them and some are curt / just rude to the customers. Planes are old airbuses and really showing signs of wear and tear with backs of seats falling apart. Also one of our entertainment systems on return didn’t work (sound issue) and couldn’t be reset so for an 8hr flight only one of us had a working entertainment system. Although the one nice air stewardess did her best to find another seat on a full flight. Next time paying more and going with ANA for that route.