Brightside Health
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I signed up to get a medical diagnosis…
I signed up to get a medical diagnosis for adult ADHD, that was the only reason I was looking for the service. I searched and found Brightside Health and selected that as my reason. I was charged for the month, which I was happy to pay. I was told at the end of my first session that they do no diagnose adult ADHD and that many people say they have ADHD to get the medicine. I felt rather mislead or misunderstood because I learned at the end of my appointment that they didn't seem to be able to evaluate me. I submitted a customer service complaint and explained the situation. The response I receieved several days later was in no way related to my concern or to what happened. They said they were sorry it took so long to get back to me and gave me information about whether Brightside would be a good fit for me. Very poor experience......