Hey!Broadband
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Avoid at all costs – terrible service and unfair charges when moving!
Absolutely the worst broadband provider I have ever dealt with. I tried to transfer my service when moving home, only to be told that HeyBroadband doesn't even cover my new address. Through no fault of my own, my contract had to end. Instead of being understanding, they slapped me with an outrageous early termination fee of £346 for a service they failed to provide at my new location! To top it all off, they expect me to pay out of my own pocket to post their equipment back to them. Charging customers hundreds of pounds to cancel when they are the ones unable to deliver coverage is daylight robbery. Customer service was unhelpful and completely unsympathetic. Save yourself the stress, hidden charges, and headaches—stay well away from HeyBroadband.