Gas UK Ltd
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Stone age business model
It took GAS UK over a month to deliver the cylinder I ordered. I've now emptied it and when trying to return it they're charging me a non-refundable £25+VAT for the collection of the empty cylinder or I'm free to walk-in their warehouse to return it, which just so happens to be in the middle of nowhere. None of this is mentioned in their T&Cs. Wait times to talk to their Customer Service are 1 hour + and they're not customer-oriented at all. This is a poor business model, it's a wonder this company continues to operate. Someone in their upper management should get sacked and replaced with a forward-thinking 21st century individual. PS. Scrap that website of yours as well and re-do it completely, it's painful to watch and navigate in this day and age.