Rent A Car
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Warnung: Worst experience ever!!!
Worst experience ever. Do not use this company! I was forced transfer the deposit as they would not accept the card over the phone. The vehicle was in a catastrophic state and it was not the one we had ordered and confirmed. Although the deposit has been unblocked by the agency after the return of the van, I am still waiting for my money to be transferred back into my account. We are talking about 12 days now when it should have been transferred back right away on the 2nd of August. The agency can’t help as it is up to the accounting department, the management of the company is on holiday and nobody even cares. This is criminal! They are absolutely not entitled to keep the cleared deposit. As I read on the internet I am not the only one experiencing this issue. I wish I had known before, therefore I would like to warn all consumers regarding the unlawful proceedings of the company! If you need to rent a car, go somewhere else and save yourself time and hussle. This incident will have consequences for the company. Believe me. anyone who reeds this and has similar problems make sure you feedback it.