Santander Consumer USA
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This is a company with NO humanity at all
This is a company with NO humanity at all. GREEDY! This was my 2nd car I bought thru them, first one paid off. They got paid by my car insurance and GAP. It wasnt enough, I still owed $2,200. I chose NOT finance with them on a new car due to the RUDE people in their call center. Calling me "sir". I am a female, no transgender here. They laughed, getting their jollies from pissing off a customer! What fun that is! They got paid $23,000 from my insurance. I still owed, and they ramped on me, took my credit score into the toilet. Calling me at all hours, texting, emailing and mail. even tho this car was paid off 5 years ahead of time, they still harassed me endlessly even tho I told them to STOP! I struggled to make car payments on my new car along with this wrecked car. Accident cases take months to settle, so they added late fees. I asked them to remove it now that the case is finally settled and I can pay off what I owe. and NEVER do business again with them! They decided not to take off the late fees. Bye bye forever and I will tell everyone I meet not to finance thru them!