ParcelABC - courier service
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I wanted to send a parcel from Spain to…
I wanted to send a parcel from Spain to Switzerland with them. First, nobody showed up to take the box for ca. 1 week and then eventually someone picked it up. This was in September 2022. After 1 month, I didn't hear anything from them and of course, my parcel was not delivered, so I reached out and tried to see what could have gotten wrong. After months of emailing, they could not locate the parcel nor offer me a refund for my loss. The package consisted of important belongings with a high personal value. At one point, they told me that they found it in Madrid but then again, I was told it was lost. It is the 17th of June now and since April they have also stopped responding to all my messages. I wish I would have never used their services, at least I would still have my belongings. This company caused me a lot of sadness and loss. I should have never trusted them.