Mini Stores
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Do not order from this company! I’d rate it zero if I could
I ordered a pack of 3 bras, on offer at £23, which did not fit at all. I had checked the returns policy before ordering and also on the actual page for the bras there was a large panel saying risk free purchase/ return for a full refund if not satisfied. I followed the instructions and emailed regarding how to return.i was asked to provide several photos of labels, package and proof of order. The response was it would be very expensive to return and offering me a £2 refund! I sent screen shots of their online guarantee and was then offered £6. I checked my transaction on my bank account and had been charged £6 more than the price on my order! I phoned my bank and told them the whole story. They agreed to pass it to the fraud department and gave me a temporary refund. Two weeks later the fraud department wrote to me confirming they had completed their investigation and the refund would stand.