Michaels Stores
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Michael gift card rip off
I purchased one of Michael's gift cards at an Abbottsford BC location as a birthday gift for a friend. When my friend finally used the card a little bit over a month later. And not passed the 60 day expiry date of the card. It registered that there was no money in the card. I had payed for $70.00. Long and short of it. I went to the store I purchased it from, where they told me it was already used, which it wasn't. I will say they were quite helpful and a thanks to Abbottsford store for at least trying to help me. I called customer service, they told me the card was spent in Alberta, and that they could not reimburse my lose. I mentioned that my friend lives in Chilliwack and that she has not been to Alberta at all. That being said they told me they cannot refund the money because it was already spent. I was a bit upset and asked if there was anything they could do. Simple answer. NO. I can't understand how a gift card got used in another province, when it never left BC. I was not impressed, after that, it was a polite to bad so sad. I have never had this ever happen to me. If there is anyone else who has experienced a similar incident with the Michael's gift cards please let me know what you did, if you were able to do anything to get to the bottom of the issue.