Fora Travel
View company profile →
We had a mixed experience with Fora…
We had a mixed experience with Fora Travel. I submitted a request for an agent to assist with hotels in Costa Rica. I did not hear back, but upon reaching out again was connected with Kris Weir. Kris was helpful in selecting two places to stay in Costa Rica. She stated she would excursion/tour recommendations prior to our trip but never did. Upon arriving at the second hotel, we discovered there was an issue with our room and the hotel had communicated the issue to the Fora agent, Kris, but she never contacted us. I also emailed Kris directly upon being informed of the issue by the hotel, but she did not respond (I did not have a phone number for her to call). To this day, I never heard one word from Kris informing us of the issue, giving us resolution options, or even apologizing for the error. She did not respond to any of my messages once we were traveling in country. To say this was disappointing is an understatement. Luckily we were able to resolve the issue at the second hotel on our own, but I will never trust Fora Travel again and cannot recommend it to others.