JUCY Rentals
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Camper Van
We hired a large camper van for two weeks from Jucy at Christchurch airport. The pickup was a little lengthy (2hrs) as there were minor issues with the van which were sorted out. Mary at reception was a superstar she was friendly and helpful, hence the forth star, The van was on the older side but lasted our trip with no mechanical issues, driving was easy and comfortable. Besides the contents of the T&Cs I feel the customer should be informed verbally about diesel fuel tax and that the vehicle will be replaced with another if there are aircon problems, roof water leaks etc. The person who conducted the pre-delivery hand over was not experienced and could not answer pertinent questions about the operation of the van. If I was not technically minded and vehicle savvy I would have struggled with a few things. Overall I was satisfied with my experience with this company and the customer service I received after returning the van.
