Intrepid Travel
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Customer Service
I love travelling with Intrepid - I feel on all occasions I have gained an insight to the culture and everyday life of my surrounds, this is supplied through their itineraries, guides, local guides and bus drivers. After completing my 9th tour with them I contacted their customer service department about some things I had noted and I felt could be improved. Now I know why their tours are of a fabulous standard - I was listened to with enthusiasm and respect and in return I felt valued and that as a traveller with them that I was heard and future travellers would benefit by my input with Intrepid wanting to improve experiences for all in whatever way they could. Thankyou to Tabitha for making another experience with Intrepid enjoyable