GR
Greggs
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Bag policy needs to be reviewed.
Almost a three but this from a customer with a disability. Every time I go into local Greggs no attempt by staff to a provide a paper bag so I can carry out purchases. This happened to day in Darlington town centre. Staff can clearly see that am struggling with a walking stick, but simply place items I've bought on counter and make no attempt to place them in bag. Not sure it's company policy, but I literally have to beg to get one. Once I've asked they don't even place everything in the bag. It's frustrating and infuriating.