Dave Pratt

Dave Pratt

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1 out of 5 stars
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Reviews by Dave Pratt

IN

Infinity Cruises

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1 out of 5 stars

I wrote some time ago about Infinity …

I wrote some time ago about Infinity Cruises and said I wld write again once my holiday to USA was over... I actually arrived back in April 2017 but since then, I have had a long running battle to get compensation from Infinity. They are absolutely dreadful and not to be trusted. You will probably not end up with what is advertised at time of booking. We booked as a party of four and TBH... Im surprised we even ended up on same flight as our friends. We never sat near our friends on any flight, to or from USA. And during one internal flight, we all had single seats!! I have had a case against them which an arbitration panel awarded me compensation, which im pleased to say has finally been settled after 7 months of trying. This company is truly dreadful and i wld warn anyone to steer well clear of them. You dont get what you pay for and they will totally mess yr booking up. We bizarrely bumped into another group of people in a hotel in LA who had exactly same problems as us. So ours was not an isolated incident. Avoid them at all costs..