Airport Van Rental
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If I could give 0
If I could give 0, I would. We prepaid for a 15 passenger van to help transport 13 people for a trip to Grand Canyon that we has been planning for almost a year. We were all meeting at the rental spot since we flew in from all over the country only to find out they the van we prepaid was not available. We were basically being told oh well as 13 of us stood there stranded. We had an airbnb in Utah so not uber-able (they orig offered Uber). After going back and forth, them threatening to call the police if we didn’t leave, then found a van. The so called manager left the employee there after threatening us, past their 4pm closing time, never to be seen again and said she didn’t get paid enough for this. We just needed transportation. The van they found was super raggedy with holes in the seat, wires hanging from the console, holes in the armrest, door not aligned so it required an outside person to slam to close it, stains on the seats, and finally sounding like it was gonna cut off at every light. We were desperate so we had to take it. It was getting late and a holiday weekend. NEVER AGAIN!!