Rixos Hotels
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Rixos sharm el sheikh
Rixos sharm el sheikh. yesterday 16/12/2024 we was awarded the decision against this hotel booked through TUI sept 2022 where i contracted food poisoning, at the time we approached the hotel in a polite manner to ask them to investigate the possibility that this was happening . they refused and said no other person was ill or reported that they were , we know this was untrue having spoken afterwards to people who had reported the same . we also gained access to documents that proved other people (5 the same day) reported it and received medical help . we love this hotel but the under managers attitude was appalling . no doubt they will reply denying this but the truth is here in the judgement . perhaps the general manager may like to discuss this but i doubt it