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Airport Van Rental
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Insurance and tire issues
Ordered a minivan and purchased insurance from a third party. When I arrived to pickup the vehicle, I was told the insurance was not valid and I needed to purchase the insurance through AVR. I upgraded to a full size SUV for the week. A couple of days into our trip we developed a tire issues. I called the roadside service number and left a message but didn’t get a call back. I called again the next day and left another message but no call back. I called again at the end of the day and was able to speak with a representative who provided direction on getting the tire replaced.