ALDI Stores Australia
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One star
One star – Racism is not acceptable. If you're a person of colour, especially brown or Asian, beware—you’re likely to be racially profiled at Aldi Indooroopilly. This is the third time my wife and I have had our bags checked by a staff member named Duncan—each time without cause. Today (20 July 2025 at 11:43 am), we paid for our groceries and were walking out when Duncan again stopped us to check our bags. I had already been observing him while waiting in the store: not once did I notice him check a single white shopper bag, including a white woman who left right before us. Only brown and Asian customers were singled out. To make it worse, I commented to my wife that it seemed racially motivated, and an Asian customer nearby immediately confirmed, saying Duncan had just stopped her too. I confronted the store manager Patricia—hoping for accountability—but instead she rudely dismissed the complaint and defended Duncan’s actions. She contradicted herself multiple times about their so-called "bag check policy" and was more interested in shutting down the conversation than acknowledging the clear pattern of racial profiling. For the record, I don’t mind having my bag checked—as long as everyone’s bag is checked equally, not just people from certain ethnicities. This is the only Aldi, and the only staff member, we’ve ever had issues with. We shop at other ALDI stores and various grocery chains and have never once experienced this kind of treatment elsewhere. This isn’t an isolated event. Look at the other one-star reviews: overwhelmingly from non-white customers raising concerns about racism at this store. If you care about equality and fairness, think twice before shopping here.