RightGear Motorcycles Limited
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A rather bad experience
Emailed them late Wednesday night on 09/04 about DAS training. Surprisingly got a call back from Graham really quickly the next morning. He was very courteous and detailed about what is required to obtain a full license (theory, CBT, module 1/2, etc), so I went ahead and made a CBT booking with him for Friday 18/04 — yes, on Good Friday. I was told to arrive at 8am on the day. So, this morning (18/04) I showed up all excited, ready to start my first motorcycle training. I had difficulty finding their shop at first, there was no business sign anywhere. Luckily I happened to see a gentleman coming out of another unit, and he pointed me where to go. The shop is an industrial warehouse unit. I knocked on the warehouse shutter and office door. To my horror, there was no one there! I then rang their office number, no answer. And Graham's mobile number went straight to voicemail. And to think that I actually changed my Easter holiday plans for this! I was absolutely furious. In the whole 7 days leading up to the booking, I have not been contacted once to tell me the booking was cancelled, neither by email or phone! I just thought I should share my experience. I left a voicemail with Graham, so I'll see if and how he responds. Very disappointed.