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I would give no stars if possible, my partner hired a van. Handed it back on the 3rd May. They have now invoiced him for damages , claiming a key missing which happened on the 29th May. That is 26 days after he handed it back . How could he have lost a key when he handed the van back before the date the keys were lost!!!! Just received a email today!@
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Still waiting for my refund after leaving ee they claimed my new company hadn't submitted my reading. They hasd on the 15th October . My 10 year old son wI'll have to go without a birthat present if I'm not refunded before 26th November as I have no money left because they have taken so much from me. Now over drawn as have had to use over draft to buy my so his birthday present as no refund still been paid I'm owed at least 100 pounds and as a single working parent that is a lot of money to me. 28Nov. As you are on or over your limit please pay money in by 14:30 to cover any payments you may need to make today . This is a text just received from my bank. Now gone over my over draft thanks to these clowns. Just logged complaint with ombudsman. I suggest ever one else waiting for a refund does the same.