HIFIMAN Electronics
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Poor customer service.
Shortly after ordering, I noticed a deal they were running that offered a discount on an amp when ordering the headphones I had just purchased (but not yet despatched). I contacted support asking to either cancel my order or offer me somewhere near the equivalent discount on the amp. After several emails where they seemed to barely read what I was saying, they ultimately refused and only offered a discount that would end up costing $70 more than if I had ordered the bundle. So now I am left in a situation where I have to return the headphones and re-order the bundle, wasting both our time and money for no good reason. I'm sure the headphones will sound great, but for now they sit in the box while I decide whether to just return them or return them and re-order the bundle.