Southwest Airlines
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This airline is a joke
This airline is a joke. I wrote to them twice about a key integration that was missing from their website, which is really hurting their business. They replied twice to f*** off with a no-reply email address, I just wanted to have an e-mail address to them so I can explain the issue in details (not enough character place present on the contact form on their website) but they said no. Do not be surprised Southwest if your business will go down the tubes just because you didn't hear me out. In case you fail to hear out about such crucial problems on your website then your company will not survive for long. Your mindset shows how you really care about customer experience and safety. (Earlier this year the broken window was perhaps also a result of the careless Southwest airlines mindset?) I suggest everyone not to fly with this airline, I will never ever fly with them for sure, I feel way too disrespected and I am deeply concerned about my safety...