Julie

Aug 1, 2021

I ordered $50 worth of cupcakes from a…

I ordered $50 worth of cupcakes from a bakery in DFW area that I never received !! There was no communication with the driver that my order was delivered only an automated generic text . I truly believe she never picked up the order and just kept the tip or just kept everything . The worst is if she did deliver it to a wrong address she didn’t read the delivery instructions for the description of what I have at my door to make sure she’s leaving it at correct place . What’s also terrible is it is soooooo hard to contact customer service in an attempt to get a refund or contact the driver to advise they left items at wrong address there’s only the message app that sends u in circles to contact the driver ummm how ? When they are stealing and do not message that they’ve delivered . I think the driver stole it honestly because when I clicked on the button to view my receipt that they are supposed to take pics of it was literally a pic of a finger over the camera .....I also noticed two separate charges of $10 and $7 on my bank statement I reported it as fraud and got my money back through my bank for everything Favor never responded back via they’re message app SCAM service DO NOT USE