KIA
View company profile →
Bolton Kia - AVOID
The customer service at Bolton Kia is appauling AVOID AT ALL COSTS. I put a deposit for a Kia Niro and after driving four hours to pick it up discovered that in fact they secured a different one for me completely different (plug in hubrid not self charging) 3 000 more expensive! When I mentioned it to the sales advisor he just said that we had miscommunicated and gave me a refund ! I said how is this possible I had never even looked at plug in hybrid ads he said well there was miscommunication! When I said well I came all this way might as well look at this car which was the wrong colour, type and price he did not make any effort to show it to me let me go for a test drive on my own did not reduce the price at all even though it was their mistake and I said I would buy it if it was 100 pounds cheaper as I went all the way there to pick it up and the sales advisor just didn’t care we had an 8 hour drive for nothing! Will not be using ever again!!