Griff Services Ltd
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Five Stars for Griff Services
The Griff team have been very thorough, polite, considerate, clean and efficient. They designed a system to fit our particular requirements, which were quite exacting! The installation had to be deferred because of Lockdown. Then items were hard to source and had to be quarantined before coming on site. We wanted the battery and all the monitoring equipment out of the way, up in the garage loft and this must have been quite difficult for the team to manage but they were very obliging and cheerful about this challenge. There was a problem with compatibility between having the immersion heater and exporting electricity to the grid, but this was a problem about the communications from Social Energy which the Griff team sorted out. That change of plan must have been so frustrating for them after all the work and consideration they had put in to sort this for us. They helped me get connected up to Social Energy with an app and explained how the whole system worked in non-technical terms. Though they have gone now I feel I could contact them at any time if I had a problem, or was unsure about something. I would like to thank the whole team and wish them well in the future!