Travelocity
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Paid ~$289 to pick up a rental car…
Paid ~$289 to pick up a rental car reserved for pickup at 6:30 a.m. due to two missed flights because of congested busy Orlando airport to drive 9 hrs from FL to NC. We arrived to pick up the rental car and the car rental company was not open. No car. So we went to a different car rental desk and rented a car and paid just under $500. Travelocity refuses to give a refund when the $289 company says they didn’t rent us a car and so there is nothing to refund. Travelocity took our money for a car and did not provide the reserved car. We are out $289. BEWARE of Travelocity false advertising!! They will take your money and not give a refund or pass the buck and make it impossible to get a refund, put you on hold for 30 minutes and then hang up on you.