JUCY Rentals
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Disappointing experience
Rented a Jucy Chaser for 3 weeks with 3 people over all. The Chaser is not suited for 3 people despite being marketed as such. The middle seat is not suitable for anyone over 5’3 and it’s physically impossible for anyone over 6ft. There is also not enough room for 3 large bags and 3 small bags as is advertised. We constantly moved one bag between the passenger seat and the main living area depending on what area was being used. The camper was constantly damp with huge issues with condensation. At some points the felt ceiling would be so damp that it would be dripping water down into the rest of the camper. No amount of ventilation or use of the heater (acquired for an added cost) resolved this. Some mornings a large stream of water would pour out of the camper when the door was opened (whether this was an issue with condensation build up or a general water leak that the camper seemed to have is unknown). The bag storage area was constantly wet and anything stored in it being damp. The hose provided also did not have the correct adapters for 3/4 of the campsites we visited which made filling the water a harder task than need to be. Most campsites used the same taps so it is bizarre that Jucy could not provide the correct adapters. When dropping off the camper we were asked if we had had any issues. When we mentioned the damp the staff member just moved on to asking why we hadn’t stripped the bedding. A request which was not mentioned anywhere in the return instructions and makes me think the campers are not thoroughly cleaned before being given to the next customers. Next time we would not use Jucy. Maui campers provides larger campervans for the same price or slightly more.