Michaels Stores
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Poor Customer Service and Website! STAY AWAY!
I purchased a white pre-lit Christmas tree on Black Friday. I recieved an email today saying that my order had been cancelled because the tree is now out of stock. I called customer service and both representatives said they understood my frustration and that it is known that their website does a poor job of showing inventory. Why would I be able to purchase something, get a confirmation number but then be sent an email 4 DAYS later if I can't buy the item?? Get it together, Michaels! A $15 gift card to your store doesn't help!