American Airlines
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A few miles short, nothing to do to help
I was recently trying to use my US Air miles to buy a ticket, i was apparently 60 miles short of the amount that I needed -- their system for using miles is very very confusing. Different flights during different hours on the SAME day can be different amount of miles, even to the same destination!! Didn;t make sense. Ended up paying with cash for the ticket, and my miles are still sitting there unused... whats the point?