HO
Home Energy
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Change date to homeserve 29/10/24 .
Change date to homeserve 29/10/24 . My smart meter was still using my remaining credit from utilita, with a low credit warning. I used the chatbot to speak to a human. 30/10/24 Got a person named Hiren. He assured me that my account was with home energy and it takes 4 - 6 weeks for smart meter to update? Hiren assured me that I am on supply and I will not lose energy supply. 01/10/24 I'm drying my hair and power gives up check lights, nothing. My power had failed! Back to chatbot, person said, I'm not with homeserve, passed me to metering team and 10 minutes later I had power. Not good at all HIREN!!!