Wessex Internet
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True to their word.
Our fibre broadband connection was completed on Friday last week. the technician , Daniel, who carried out the installation was exemplary. However our property has very thick cob walls and I had informed Wessex that we were bound to need booster units. So I was surprised that these had to be ordered after the installation and that the need for the, had to be proven by a speed measurement . To save time I collected them from their office. I ran into problems connecting them but the support team ( Ruby and colleagues) have been extremely patient and helped me through the process. It’s really pleasant to be able to speak to someone in this county not in a far away call handling setup. Our broadband speed is very much as we hoped for . I have no hesitation in recommending Wessex and indeed have already done so.