Lyca Mobile SE
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The worse mobile network in sweden…
The worse mobile network in sweden avoid at all cost don't fall for there crap I'm a prepaid customer and I used to buy recharge automatic online and I see that they tried to take money from my account several times that I don't even have abonnemang with them and I decided to buy 199 recharge 3 days ago and it went successful because they have tried several times to take my money and I did not approve the block my sim card that I can not make a simple mean while I have recharge my prepaid 3 days what the hell is this, I call there customer care one rude guy tell me I should email there customer care it passed 36 hours before customer care response that because they tried to take money from my account several times to no avail so they decided to blocked it when I'm ordinary prepaid customer now they asked me to send photos of my bank card and I'd card what the ech who does that they are criminals sitting behind lycamobile it a scam avoid them. My 199 recharge is gone but my God i served will fight you all . Attached is there replied. Thank you for contacting Lycamobile. Unfortunately, we can see that your number is blocked because something went wrong with your last payment, maybe you tried to pay but you got a failure every time. For us to be able to investigate what has happened and to unblock the number, we need a picture of the bank card where we can see only the first 6 and last 4 digits that you used for the transaction and a picture of your valid ID card. To efficiently manage your account, we recommend installing the Lyca Mobile app, available on the App Store for iOS or the Play Store for Android. For more details on our offerings, plans, and services, please You can also reach our Customer Care Team Monday to Friday, 9 a.m. to 6 p.m. at 3332 from Lycamobile or 08-520 549 77, or access our chatbot, LIA, on our website for assistance. Kind regards, Kiran Lycamobile