Future Fit Training
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Computer says no
This poor review is given based on the lack of humanity from the company. In this day, you expect companies to listen to their customers and to be reasonable. Sadly, I made a mistake during lockdown. My business was suffering as a wedding photographer and I was clutching at straws, not knowing the way forward. I signed up in a desperate bid to secure a better future. PT was never going to be the way forward for me. However, I signed up and paid a deposit along with monthly instalments for the past 16 months. All in all, I've paid well over £1000. Now, I can live with this, it's my mistake. However, I now find myself in financial difficulty and I now need to look at my monthly outgoings and reduce them. Today I called expecting not to have any issues in cancelling any further payments due to the fact that I have not signed in or used their services at all since signing up and won't need their assistance for anything in the future, and with financial difficulty being the reason, that ought to be alright, I thought. You'd think a business would be happy with £1000+ only to sign someone up on an online system. Brilliant! But no, they want it all. Even though they will have lost absolutely nothing at all, they would still like me to pay a further £1.7k. I have cancelled my direct debit, I have too. I expect some backlash from this and the stress of that is immense, I can tell you. As a business myself, a wedding photographer, I had several issues over covid cancellations and postponements, and in every circumstance, I helped my customers in a fair way without losing money, everyone was happy. I may not have made as much money if I had made them adhere to their contracts, but that wouldn't have been reasonable, fair or right. There feels like there's an injustice to this tie in, so I will stick to my guns and hope for the best. Wish me luck!