Truckstop.com Load Board
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BUYER BEWARE: 1 to 9 minute refresh rate-Do…
1 to 9 minute delays for refresh--Do Not Use! Go to DAT loadboard! As a HotShot company we rely on getting loads as fast as possible. As a rule, first to call gets the load. 2 months ago IT&S made an update. I pay top dollar for the live autorefresh feature but after the update the refresh went from a few seconds to up to 9 minutes (even when I clicked to manually refresh). I put in 3 tickets and IT&S acknowledged the issue but didnt fix it. I checked with my assigned rep who confirms the issue. Fast forward 3 months and the issue is still not fixed. Ive been with Truckstop for 3 years and canceled my memership this week. I cant believe they asked me "Why." For $155+/ month we pay for a working service! Of course, they would not even refund me anything in order to keep my business.