Ralphs Grocery Company
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Constant overcharging, coupons don’t work often, staff are rude
For the love of god, fix your stupid coupon clipping system or stop wasting our time! Just offer a price and make it easy to receive the price we are offered whilst in store!!!! Teach your staff NOT to blame the customer like we are the issue. 3 managers in one week did this. A register person admitted it was an error but didn’t apologise either. So much time wasted not to mention being treated like crap. I spend so much at Ralph’s. I serve myself as I can monitor the price I’m charged better…,,because atleast twice a week I am over charged. The clipping issues are additional. Stale Brussel sprouts….we message via app to report this after trying to use them for dinner. Ur service agent could t be bothered to find them on our account so flicks it back to us. We waste more time giving you the info you already gave access to. Then you waste more time. Then after a lot of time has passed you tell us to go back to store. Jesus! Those stake Brussel sprouts are in the bin as they were not edible like we told you. You should have immediately sent us back to store if you needed the product. Why waste our time and string us along? We even provided a photo. So clearly you are just being difficult. This makes Costco look more attractive.