Fast Track Travel and Tourism
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POOR SERVICE AND REFUND STILL NOT IN MY ACCOUNT
Please if you can get Tourist visa to other company much better. 1. They are giving you wrong quotation and once ready to pay. I added an amount which is not in the quotation. 2. I have this encountered issues with the agent AJ. She's never a helpful. I took Fast track services for my visa and ticket. Due to war few days ago my flight was cancelled. The airlines informed me that it should be the travel agency who will do the rebooking since I took and paid the ticket to them. Agent AJ was never a helpful. Instead, kept on asking me questions which she should know since its her job and problems like what happened to me must be common to them already. 3. It was so stressful and exhausting days for me and yet no help has been made by her. I decided to not proceed and return my refund instead since she didnt start applying my visa despite sending her that night the exit stamp and all. Unfortunately, it has been days and until now, my refund still did not reflect in my account and I have been trying to call the company since shes not replying my messages and all she did was just seen. So to avoid stressed and hassle choose other agency. They are not FAST TRACK. AND PLEASE UPDATE ME FOR MY REFUND. It is Tabby yes but I have paid it through my account.