Pamela

Pamela

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Pamela

PR

Prospect Estate Agency

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5 out of 5 stars

They value their customers, & Beckie you're the best

I have been with Prospect Estate Agency as a tenant for the past 2 years and I can undoubtedly say I have never been so happy and satisfied with the customer service they have provided me with every time. My property manager is Beckie Baxter and she has been phenomenal from day one to immediately provide a solution to my queries/ requests. Even when there were delays due to the COVID situation, Beckie had continuously been following up on the issues and trying to give the best solution as possible. Recently, there was a need to modify my contract renewal pattern because I won't be able to go for a yearly contract for some constraints. Beckie immediately picked up the problem and on the same day she discussed with the landlord and resolved the issue. I can now extend my tenancy on a rolling month-by-month basis. I can't thank her any more for this immense help! I really appreciate the level of good work Prospect Agency and the team are doing. Thank you very much.