Julio Rodriguez Cruz

Julio Rodriguez Cruz

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Julio Rodriguez Cruz

ID

IDrive Online Backup

View company profile →

1 out of 5 stars

The service is really slow and missing data

The service is really slow, an upload of 20gb, in one service it takes me <10minutes and here between 40 and 100 minutes. You contact them and as always, by chat they do not help you and the incident ticket they never respond. I have already +20 tickets without response. Now, additionally, they have lost more than 100 backup files and they don't respond either. A backup company losing data? No thanks ------ The worst part is when they respond to you: - Could you tell us more details about what happened? I have sent in the last 48 hours about 20 emails + 12 chats. If you still don't know what the problem is, this company should be closed, it is not a reliable company for backups.