Condominium Rentals Hawaii
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I have a hard time with this review...
I have a hard time with this review for a few reasons... the condo I had reserved got sold literally one month before my reservation. Luckily, I was able to keep the reservation through many emails and phone calls. We had to have someone come out the firat day to change the beds from king to twins... no big deal... However, day 2 at the condo, our AC was deemed to be leaking into the condo under us. Had to turn it off. All day. They eventually brought us some fans. The end of day 2, we were told it was fixed. Back on... early morning day 3.... it wasn't fixed. Turned off. we paid for an ocean front, newly remodeled condo we didn't get to enjoy. They did move us to another condo in the complex, not ocean front. Not remodled. But they did try to make it right!! We were reimbursed for some of our hardships. Very good customer service and they did a great job with the constant communication.