Rightmove
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Terrible customer service
As a guarantor for a rental, it was a painful experience to work with Rightmove Tenant Referencing. They gave incomplete and conflicting information/requests to the tenant. After many days of toing and froing I sent them my employment contract and a form that they could have shared right from the start - finally the reference was complete, but there was a lot of stress and unnecessary requirements in the process. I asked for an email address to complain to. Surprise, surprise, no response to that hence this post on Trustpilot. Not a good company to work with - be prepared for frustration if your landlord/estate agent insists on gaining references this way