Vital Records Online
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This company is an absolute scam
This company is an absolute scam. I paid nearly $200 for my birth certificate to be processed quickly, including extra for FedEx overnight shipping, and almost 2 months later it still has not been delivered. I urgently needed my birth certificate to obtain a travel ID for a work trip, and because of this company’s complete failure, I missed the deadline. I called multiple times, left voicemails, and even messaged them online, but received no helpful response. When I finally got through, the representative spoke very broken English, refused to transfer me to a manager, and told me they could do nothing—not even issue a refund. I feel completely taken advantage of. This company is unreliable and unprofessional, and I strongly recommend using VitalChek instead. They are legitimate and far more dependable for official records. If I could give NO stars I would!!!!!! SCAM!!!! 08/17- received a response from Vital records stating they see my application has been sent for my birth certificate. Their response is still not even valid. I also put in for my certificate with Vital Check and for $26 I have already received my certified birth certificate, THREE WEEKS ago. So AGAIN Vital Records is a scam!!! I wasted my time and money and caution anyone from attempting to use them! Please learn from my error and go to Vital Check. It was easy and received my order in about a month. I put placed an order with both places on July 11 and STILL not have received my certificate through Vital Records! Even after paying to over night my wet signature. Vital Check also did not have to request me to send a wet signature and I did not pay extra for fast shipping.